How We Define Lead Time

Lead time refers to the length of time between when you provide all of the necessary information for your new website and when it is completed according to your project's specifications. Our standard lead time is 2 - 4 weeks.

Due to demand, our next available project launch date is: May 1, 2012

Changes and Seasonality

The reason we publish current lead time is because seasonality and changes in demand impact the way lead time is calculated. Depending on a number of factors, lead time can increase or decrease. During peak times of the year, our lead time will increase as a function of the number of projects we receive. We make modifications to staffing and processes in order to optimize workflow and reduce lead time, but often during Spring and Summer, we will experience demand that exceeds the limits of our production system. We publish lead time to help set expectations and also to let everyone know how competitively we can deliver built to order websites.

Special Circumstances

Regardless of the time of year, if you have an important deadline to meet, let us know and we can work with you to meet your requirements. One of the ways we can do this is through our Priority Production™ service, which allows us to meet virtually any deadline. For an additional charge, we can design and build your website in less than one week. Contact us for details and current pricing.

Exceptions to Lead Time

Lead time only refers to "NEW" websites. It does not apply to those seeking website maintenance or other services. Clients experience a 24-hour turn around time for modifications to their existing website. The turn around time for other website services varies according to the project.

Last updated 01/01/2012